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Job OverviewWe are seeking enthusiastic freshers for the role of International BPO. The candidate will be responsible for handling international customer service inquiries. This is a full-time position located in Gurgaon, Delhi. The position level is suitable for freshers, with a minimum of 0 years of work experience required. Qualifications and Skills<ul><li>Customer service skills (Mandatory skill): Ensure customer satisfaction through effective communication and problem resolution.</li><li>Communication skills (Mandatory skill): Ability to communicate clearly and effectively with clients from diverse backgrounds.</li><li>Problem solving: Aptitude for identifying issues and developing strategic solutions.</li><li>Multitasking: Ability to handle multiple tasks efficiently while maintaining high-quality standards.</li><li>Teamwork: Demonstrated ability to work effectively as part of a team.</li><li>Adaptability: Ability to adjust to new conditions and manage change effectively.</li><li>Attention to detail: Precision in executing tasks with minimal errors.</li><li>Time management: Proficient in managing time and prioritizing tasks to meet deadlines.</li></ul> Roles and Responsibilities<ul><li>Manage and resolve customer inquiries efficiently and courteously.</li><li>Maintain a high level of professionalism and adhere to company policies and procedures.</li><li>Prepare and maintain reports and documentation regarding customer interactions.</li><li>Collaborate with team members to improve overall customer service standards.</li><li>Attend and contribute to team meetings, training sessions, and development initiatives.</li><li>Adapt to new tools and technologies as required by business needs.</li><li>Achieve targets and metrics set by the management team.</li><li>Provide feedback and recommendations for continuous improvement in customer service processes.</li></ul> Call / Whatsapp - 9560932363