Customer Support Representative



Junior: 1 to 3 years
Posted on Jan 30 2023

About the Job


Customer Service
Operations Management


We are searching for a friendly and highly analytical customer service specialist / Front Office Executive to join our Service team.


Requirements :

  • Education - Any Graduate
  • Experience - 1 to 3 Years
  • Location - Andheri
  • Contract - 8 Months
  • Gender - Female


Job Description :

  • Promptly responding to customer queries via email & Face to face.
  • Immediately escalating serious complaints or issues that you are not equipped to deal with.
  • Liaising with colleagues or managers to find the best solutions to customers’ issues.
  • Maintaining a polite, helpful, and professional manner at all times.
  • Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
  • Familiarizing yourself with new products and services as they are introduced.
  • Attending workshops and meetings as required.
  • Previous experience in a customer service role is preferred.
  • Sound judgment and excellent problem-solving skills.
  • Superb written and verbal communication skills.

Thanks & Regards,

Avnish Mishra,

HR & Admin Facilities Division

Regional HR Executive– Mumbai Branch

Phone: +91 7738271039



Sony India Pvt. Ltd.

Gitco Traders Pvt Ltd, Richa 9, 1st Floor, Plot No 56, Road No 17, MIDC, Andheri East Mumbai-93.|

Connect with Sony India




About the company

Incorporated in 1985 Updater Services Ltd (UDS) is India's leading & largest Integrated Facilities Management and Business Services company. Over the last three decades, we have grown both organically and through acquisitions building a wide spectrum of offerings in the Integrated Facilities Management and Business Services space. In today’s world of near-limitless options, customer expe ...Show More


Facilities Services

Company Size

11-50 Employees



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