Uday Palace is a hospitality company based out of 173, Pragati Puram Rd , Colony, Sadabad, Uttar Pradesh, India.

<h4>Tasks and duties</h4><ul><li>Greeting guests on arrival.</li><li>Undertaking front desk service duties.</li><li>Administering check-in and check-outs.</li><li>Assigning rooms and issuing keys.</li><li>Delivering mail and messages.</li><li>Processing guest payments and managing bills.</li><li>Coordinating with porters, concierge, kitchen staff and housekeeping.</li><li>Acting as a central source of information for guests during their stay.</li><li>Processing food and beverage requests.</li><li>Resolving problems and dealing with conflict or tension with disappointed guests.</li><li>Coordinating third-party services such as tour guides, taxis, airport transfers and rental cars.</li></ul><p><br></p>

<h2>Duties and Responsibilities</h2><ul><li>Greet clients and set a positive office atmosphere</li><li>Answer the phone, take messages, and redirect calls to appropriate offices.</li><li>Organize and maintain files and records; update when necessary</li><li>Create and maintain updated documents and spreadsheets</li><li>Oversee the sorting and distribution of incoming mail</li><li>Prepare outgoing mail (envelopes, packages, etc.)</li><li>Operate office equipment, such as photocopier, printers, etc.</li><li>Organize bookkeeping and issue invoices/checks</li><li>Record meeting minutes and dictations</li><li>Perform inventory of office supplies and order what is needed</li></ul><p><br></p>

Uday Palace

Front Office gsa

Front Office Specialist