The Banking Telesales position focuses on selling various banking products and services over the phone. This role requires excellent communication skills, the ability to meet or exceed sales targets, and the capability to provide top-notch customer service to potential and existing clients.

Responsibilities

• Contact potential and existing customers via phone to promote banking products and services.
• Understand customer needs and recommend appropriate financial solutions.
• Achieve and exceed sales targets set by the organization.
• Maintain a detailed record of customer interactions and transactions.
• Follow up on leads and customer enquiries promptly.
• Ensure compliance with banking regulations and policies.
• Provide exceptional customer service and handle customer complaints effectively.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• Previous experience in telemarketing, telesales, or a similar role is an advantage.
• Basic understanding of banking products and services.
• Strong communication and interpersonal skills.
• Ability to meet sales targets and work under pressure.
• Customer-oriented and problem-solving mindset.

Skills

• Salesforce
• CRM Software
• Microsoft Office
• Communication
• Customer Service
• Telemarketing
• Negotiation
• Time Management