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Chatbot Developer

Chennai
Full-Time
Junior: 1 to 3 years
4L - 80L (Per Year)
Posted on Dec 05 2024

About the Job

Skills

Dialogflow
Designing conversational flows
Microsoft Bot Framework
Natural Language Processing
API Integration
Chatbot Developer
Developing chatbot applications

Company Overview

Twixor is a pioneering company in the IT Services and IT Consulting industry, headquartered in Singapore with a strong presence in India. We specialize in enabling business transactions over messaging channels, re-imagining customer engagements through AI and natural language processing. Our low-code Digital Process Automation technology offers comprehensive solutions across various industries, enhancing customer experience and loyalty. With a global client base, including several Fortune 500 companies, we are at the forefront of digital transformation.


Job Overview

Twixor is looking for a Junior Chatbot Developer to join our dynamic team in Chennai. This full-time position requires a minimum of 1 to 3 years of experience in the field. As a Chatbot Developer, you will design and implement conversational flows and leverage advanced frameworks to enhance customer interactions. Your role will be crucial in integrating intelligent solutions that elevate our clients' customer engagement strategies.


Qualifications and Skills

  • Proficiency in Dialogflow (Mandatory skill) for building conversational interfaces across various messaging platforms.
  • Expertise in designing conversational flows (Mandatory skill) to ensure seamless and intuitive user interactions.
  • Experience with Microsoft Bot Framework (Mandatory skill) to develop advanced chatbot functionalities.
  • Strong understanding of natural language processing techniques to interpret and respond to user inputs effectively.
  • Practical knowledge in API integration to extend the capabilities of chatbot applications for enhanced performance.
  • Demonstrated experience as a Chatbot Developer, focusing on creating robust and scalable chatbot solutions.
  • Ability to develop and maintain chatbot applications with a focus on user experience and operational reliability.
  • Excellent problem-solving skills and the ability to think critically to improve chatbot responses and adaptability.


Roles and Responsibilities

  • Design and develop conversational flows that provide engaging and intuitive user experiences across multiple channels.
  • Implement chatbots using platforms like Dialogflow and Microsoft Bot Framework to meet client requirements and goals.
  • Integrate chatbots with various APIs to enhance functionality and achieve seamless operations within existing systems.
  • Ensure the chatbot solutions are scalable and optimize system performance for high responsiveness and reliability.
  • Collaborate with cross-functional teams to gather and understand client needs to tailor effective chatbot solutions.
  • Continuously analyze user interactions to refine and improve chatbot interfaces and response accuracy.
  • Stay informed on industry trends and technological advancements related to chatbot and AI technologies.
  • Provide technical support and troubleshooting for existing chatbot applications to ensure operational continuity.

Notice Period: below 30 days

Work Location: Chennai (Work from office)

About the company

The world has changed. Enterprises are re-imagining customer engagements on social and messaging channels preferred by their customers, thereby enabling structure in an inherently unstructured medium. We enable business transactions over messaging channels. We orchestrate end-to-end fulfilment via digital customer journeys over all messaging channels, powered with intelligent business process au ...Show More

Industry

IT Services and IT Consul...

Company Size

51-200 Employees

Headquarter

Singapore

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