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Chatbot Developer

Chennai
Full-Time
Mid-Level: 4 to 6 years

About the Job

Skills

Chatbot Developer
Conversational AI
Microsoft Bot Framework
NLP technology
Dialogflow
IBM Watson
Chatbot Solutions

Job Overview: Chatbot Developer


We are seeking an experienced Chatbot Developer to join our team at Twixor. As a Chatbot Developer, you will be responsible for designing, developing, and implementing chatbot solutions that enhance customer engagement and automate business processes. This role requires a strong understanding of messaging channels, AI, natural language processing (NLP), and customer journeys.


Skills

  • 2 to 6 years of experience in chatbot development
  • Strong programming skills in languages like Python, JavaScript
  • Experience with chatbot development frameworks and tools such as Dialogflow, IBM Watson Assistant, or Microsoft Bot Framework
  • Knowledge of AI and NLP technologies
  • Familiarity with messaging channels like WhatsApp, Facebook Messenger, Telegram
  • Ability to gather and analyze business requirements
  • Excellent problem-solving and communication skills


Roles and Responsibilities


  • Design and develop chatbots using AI and NLP technologies
  • Collaborate with cross-functional teams to identify business requirements and translate them into chatbot solutions
  • Create conversational flows and menus for different messaging channels
  • Integrate chatbots with backend systems and APIs
  • Implement natural language understanding (NLU) and sentiment analysis
  • Optimize chatbot performance and troubleshoot issues
  • Stay up-to-date with emerging trends and technologies in chatbot development


Notice Period: 30 days or Immediate.

Work Location: Chennai


About the company

The world has changed. Enterprises are re-imagining customer engagements on social and messaging channels preferred by their customers, thereby enabling structure in an inherently unstructured medium. We enable business transactions over messaging channels. We orchestrate end-to-end fulfilment via digital customer journeys over all messaging channels, powered with intelligent business process au ...Show More

Industry

IT Services and IT Consul...

Company Size

51-200 Employees

Headquarter

Singapore

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