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Chatbot Developer

Chennai
Full-Time
Mid-Level: 4 to 6 years

About the Job

Skills

Chatbot Developer
Chatbot Designer
Chatbot Solutions
Conversational AI
Natural Language Processing (NLP)
Restful API

Company Overview


Twixor is a leading provider of customer engagement solutions over messaging channels. We enable businesses to orchestrate end-to-end fulfillment via digital customer journeys, powered with intelligent business process automation. Our clients include Fortune 500 companies, and we are on a journey of accelerated digital transformation.


Job Overview


We are looking for a skilled Chatbot Developer to join our team at Twixor. As a Chatbot Developer, you will be responsible for developing and implementing chatbot solutions to enhance customer engagements on social and messaging channels preferred by our customers. This is a mid-level position requiring 4 to 6 years of experience. The job is based in Chennai, Tamil Nadu, India and is a full-time role.


Qualifications and Skills



  • 4 to 6 years of experience in chatbot development
  • Strong proficiency in programming languages such as Python, Java, or Node.js
  • Experience with natural language processing (NLP) and machine learning algorithms
  • Familiarity with messaging APIs and platforms
  • Knowledge of chatbot development frameworks and libraries
  • Good problem-solving and analytical skills
  • Excellent communication and collaboration abilities


Roles and Responsibilities


  • Designing and developing chatbot solutions for various messaging channels like WhatsApp, FB Messenger, Telegram, etc.
  • Customizing and configuring chatbot functionalities to meet specific business requirements
  • Integrating chatbot solutions with existing systems and applications
  • Testing and debugging chatbot applications to ensure smooth functionality
  • Monitoring and analyzing chatbot performance to identify areas for improvement
  • Collaborating with cross-functional teams to gather requirements and provide technical guidance
  • Keeping up-to-date with emerging trends and technologies in the chatbot development space





About the company

The world has changed. Enterprises are re-imagining customer engagements on social and messaging channels preferred by their customers, thereby enabling structure in an inherently unstructured medium. We enable business transactions over messaging channels. We orchestrate end-to-end fulfilment via digital customer journeys over all messaging channels, powered with intelligent business process au ...Show More

Industry

IT Services and IT Consul...

Company Size

51-200 Employees

Headquarter

Singapore

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