Chatbot developer

31

Applications

Chennai
Full-Time
Mid-Level: 4 to 6 years
4L - 9L (Per Year)
Posted on Nov 24 2023

About the Job

Skills

Chatbot Development
Chatbot solutions
Natural Language Processing (NLP)
Artificial Intelligence (AI)
Bot Framework
Dialogflow Chatbot

Company Overview


Twixor is a global leader in enabling business transactions over messaging channels. We provide intelligent business process automation solutions across various industries, including banking, insurance, retail, logistics, travel, and healthcare. With offices in Singapore and India, we serve a diverse client base, including Fortune 500 companies.


Job Overview


We are seeking a talented Chatbot Developer to join our team at Twixor. As a Chatbot Developer, you will be responsible for designing and developing chatbot solutions to enhance customer engagements on messaging channels. This is a full-time position in Chennai, Tamil Nadu, India, with a mid-level experience requirement of 2 to 6 years.


Qualifications and Skills



  • Proven experience as a Chatbot Developer, with 2 to 6 years of mid-level experience
  • Experience with chatbot frameworks and platforms, such as Dialogflow, Microsoft Bot Framework, or IBM Watson
  • Familiarity with AI and NLP technologies and their application in chatbot development
  • Knowledge of messaging channels and their APIs, including WhatsApp, Facebook Messenger, and Telegram
  • Ability to collaborate effectively with cross-functional teams and stakeholders
  • Excellent problem-solving and solutions skills
  • Good communication and interpersonal skills


Roles and Responsibilities


  • Design and develop chatbot solutions to enable structured customer engagements on messaging channels
  • Collaborate with cross-functional teams to gather requirements and create chatbot functionalities that meet business objectives
  • Implement artificial intelligence (AI) and natural language processing (NLP) technologies to enhance chatbot capabilities
  • Integrate chatbots with existing systems and platforms, ensuring seamless data flow and optimal performance
  • Test and troubleshoot chatbot functionalities, identifying and resolving any issues or bugs
  • Stay up-to-date with the latest trends and advancements in chatbot development and AI technologies
  • Provide technical guidance and support to junior developers on chatbot development best practices


·    Nice to Have: Design and develop chatbot solutions to enable structured customer engagements on messaging channe

·    Nice to Have: AI) and natural language processing (NLP) technologies to enhance chatbot capabilities

·    Nice to Have: MySQL, SQL Knowledge

 

·        Location: Chennai, India

·        Notice Period: 30 days or Immediate





About the company

The world has changed. Enterprises are re-imagining customer engagements on social and messaging channels preferred by their customers, thereby enabling structure in an inherently unstructured medium. We enable business transactions over messaging channels. We orchestrate end-to-end fulfilment via digital customer journeys over all messaging channels, powered with intelligent business process au ...Show More

Industry

IT Services and IT Consul...

Company Size

51-200 Employees

Headquarter

Singapore

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