Chabot Developer/ Designer
Chabot Developer/ Designer7
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About the Job
Skills
Company Overview
Twixor is a leading provider of digital customer engagement solutions over messaging channels. Our innovative platform enables businesses to orchestrate end-to-end transactions and deliver personalized experiences to their customers. With offices in Singapore and India, we serve a global client base, including Fortune 500 companies.
Job Overview
We are seeking a skilled and experienced Chabot Developer/Designer to join our dynamic team at Twixor. As a Chabot Developer/Designer, you will be responsible for creating and maintaining conversational AI solutions that enhance customer engagement and automate business processes. This is a mid-level position requiring 4 to 6 years of experience. The role is based in Chennai, Tamil Nadu, India and is a full-time position.
Qualifications and Skills
- Bachelor’s degree in computer science, engineering, or a related field.
- Proven experience in developing and designing chatbot applications, preferably in a commercial setting.
- Solid understanding of conversational AI platforms such as Dialogflow, Microsoft Bot Framework, or IBM Watson Assistant.
- Proficiency in programming languages like Python or Node.js.
- Experience with natural language understanding (NLU) and natural language processing (NLP) technologies.
- Familiarity with messaging channels and APIs, including WhatsApp, Facebook Messenger, and Telegram.
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration abilities.
Roles and Responsibilities
- Design and develop chatbot applications using industry-leading conversational AI platforms.
- Create conversational flows and dialogue models to drive effective customer interactions.
- Implement natural language understanding (NLU) and natural language processing (NLP) capabilities to interpret user inputs.
- Integrate chatbot solutions with messaging channels such as WhatsApp, Facebook Messenger, and Telegram.
- Collaborate with cross-functional teams, including software developers, UX/UI designers, and product managers, to create seamless customer experiences.
- Troubleshoot and resolve any issues or bugs related to chatbot functionality.
- Stay up-to-date with the latest trends and advancements in chatbot development and AI technologies.
- Contribute to the continuous improvement of our chatbot platform and development processes.
About the company
Industry
IT Services and IT Consul...
Company Size
51-200 Employees
Headquarter
Singapore
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