Business Analyst



Navi Mumbai
Mid-Level: 4 to 6 years
Posted on Mar 04 2023

About the Job


Business Analyst
SaaS Product
BA role


Role, responsibilities & skill-sets : The role entails collecting business requirements, advising our customers on business requirements (from domain knowledge) and managing customer expectation for BFSI vertical specifically for Banking Assets & Liabilities functions. The hired person is expected to identify customer requirements, collect specifications, estimate project effort, participate in the architecture of the solution, manage project build & delivery and support customer post go live. The responsibilities within the role and thus the areas of expertise/experience include


Strategic Activities


·        Come out with innovative & contemporary approach to banking solutions with AI and Digital approaches

·        Acquire knowledge and co-opt modern day technologies (AI, ML, BOT, RPA, etc)

·        Keep team members motivated.

·        Keep constant touch with customers and farm new solutions.


Day-to-Day Activities


·        Constantly be in touch with technical solutions teams, be on top of project requirements, implementation plans/architecture and plan in ahead for incoming project

·        Gather customer requirement and share solution footprint with customer and tech pre-sales

·        Post securing the order, takeover all customer tech interaction from point of view of meeting all intended solution commitments and objective.


Growth of role

·        The hired person is expected to grow within the project management organization, move towards larger project execution, managing larger teams and managing global teams .

·        Own up responsibility for different vertical and different geographies

·        Assume responsibility for teams in hiring, managing and motivating for growth of business




·        Bachelor's Degree in appropriate field of study or equivalent work experience

·        Functional Banking Knowledge – Operation & Process – Assets & Liabilities

·        Candidate should have experience in writing functional specifications

·        Ability to work independently and with team.


About the company

The world has changed. Enterprises are re-imagining customer engagements on social and messaging channels preferred by their customers, thereby enabling structure in an inherently unstructured medium. We enable business transactions over messaging channels. We orchestrate end-to-end fulfilment via digital customer journeys over all messaging channels, powered with intelligent business process au ...Show More


IT Services and IT Consul...

Company Size

51-200 Employees



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