Telesales Executive
Telesales Executive1
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About the Job
Skills
➡️Openings For Telesales Executive
➡️Location : Koramangala Bangalore
➡️Salary : 18000 to 19000
➡️Qualifications : 12th or graduation
➡️Languages : English+Kannada,English +Marati,English + Telugu
➡️Experience : 1 year experience in Telesales Mandatory
➡️ Roles and Responsibilities
• Make outgoing calls to potential customers to schedule high quality leads for sales.
• Identify customer’s needs, clarify information, research every issue, and provide solutions and/or alternatives.
• Seize opportunities to upsell services when they arise.
• Follow up with potential customers in a timely manner if necessary.
• Manage a large number of outbound calls in a timely manner.
• Document all call information in the CRM according to standard operating procedures.
• Meet personal/team qualitative and quantitative targets.
• Possess strong knowledge of Livspace services to identify customer needs when qualifying them. Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or services to increase customer satisfaction and revenue.
• Apply a superlative customer experience attitude on all interactions. Be able to establish a positive rapport and create brand awareness.
• Schedule Experience Centre visits with our design team as per defined process. Follow-up with internal stakeholders to ensure that appropriate action has been taken on customer requests and complaints.
• Make reminder calls to customers & schedule appointments, ensuring that the calls happen as per scheduled time. Keeping records of customer interactions and different transactions, recording details of comments, inquiries & complaints.
• Communicate effectively and professionally in all forms of communication with internal and external customers.
Skills Required:
• You must have very good English and Hindi communication skills.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are highly goal driven and work well in fast paced environments
• You pay strong attention to detail and deliver work that is of a high standard
• You are a strong networker & relationship builder
➡️More Information Contact HR Shrathika 8431237036
About the company
Industry
Human Resources Services
Company Size
11-50 Employees
Headquarter
Bangalore