INTERNATIONAL BPO VOICE PROCESS

124

Applications

Bangalore
Full-Time
Fresher: Less than 1 year
24K - 25K (Per Month)
Posted on May 03 2023

About the Job

Skills

Communication
Corporate Communications
Organization Skills
Maintenance Management

Full Job Description

International Voice Process - Freshers

Salary 25k CTC

Location: Bangalore


Excellent communication skills required

Qualification : 10+2 / 10+3 / 10+2+3 can apply

Work From Office


Responsibilities:

  • Make outbound calls to the candidate and motivate them to complete a job application.
  • Schedule/reschedule the first day of work for the employees and share necessary information.
  • Review the application form and make sure all the details are filled appropriately.
  • Handle inbound calls and resolve candidates' queries.
  • Respond to candidates queries over email/text.
  • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
  • Provide excellent experience to the candidates.
  • Maintaining a quality score of 90% and above throughout.
  • Escalate issues and seek advice when faced with complex issues/problems
  • Ensure process controls are in place; Maintain, validate, and update process documentation as applicable to ensure compliance with documentation requirements
  • Must be able to propose process improvement ideas that can reduce time, improve accuracy or enhance controls
  • Participate in Team building activities
  • Ensure and maintain the security and confidentiality of client data
  • Ensure Customer Satisfaction


For more details call/ WhatsApp Sathish 9916400200

Refer Your Friends

Job Types: Full-time, Fresher


Salary: ₹24,000.00 - ₹25,000.00 per month



Schedule:

  • Evening shift
  • Night shift
  • US shift


Supplemental pay types:

  • Joining bonus

Ability to commute/relocate:

  • Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Higher Secondary(12th Pass) (Preferred)

Language:

  • English (Preferred)

Shift availability:

  • Night Shift (Required)

Speak with the employer

+91 9916400200

About the company

We are a CMM Level 4 software development company having our development center in Bangalore and head office situated in Boston (USA). Our Professional Services Division specializes in various flavors of Resourcing. In the last 5 years we have deployed more than 4000 resources at our client locations. We are at 80% conversion ratio depending on their individual performance & positions availabl ...Show More

Industry

IT Services and IT Consul...

Company Size

1001-5000 Employees

Headquarter

Bangalore

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