Human Resource Practitioner

22

Applications

Bangalore
Full-Time
Junior (1 to 3 years)
3L - 4L (Per Year)
Posted on Apr 05 2022

About the Job

Skills

Job Title: Human Resource Practitioner

Experience Required: 1 to 3 years of experience

Location: Bangalore, Mumbai


Responsibilities:

Ø Make outbound calls to the candidate and motivate them to complete the job application.

Ø Schedule/reschedule the first day of work for the employees and sharing necessary information.

Ø Review application form and make sure all the details are filled appropriately.

Ø Handle inbound calls and resolve candidate’s queries.

Ø Respond to candidate’s queries over email/text.

Ø Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage

Ø Provide excellent experience to the candidates.

Ø Maintaining a quality score of 90% and above throughout.

Ø Escalate issues and seek advice when faced with complex issues/problems

Ø Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.

Ø Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls

Ø Participate in Team building activities

Ø Ensure and maintain the security and confidentiality of client data

Ø Ensure Customer Satisfaction


· Shift time - Mandatory working in Night Shift (US Shift)


· Working days - Rotational work week” work week can be Mon-Fri or Tue-Sat or Wed-Sun (Should be flexible to work for 6 day a week as per business requirement too)


· Fully vaccinated


· Flexible to switch activities and roles internally within process and within the deal/project.


About the company

We are a CMM Level 4 software development company having our development center in Bangalore and head office situated in Boston (USA). Our Professional Services Division specializes in various flavors of Resourcing. In the last 5 years we have deployed more than 4000 resources at our client locations. We are at 80% conversion ratio depending on their individual performance & positions availabl ...Show More

Industry

IT Services and IT Consul...

Company Size

1001-5000 Employees

Headquarter

Bangalore

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