Customer Relationship Manager
Customer Relationship Manager
Mumbai
Full-Time
Junior: 1 to 3 years
₹ 6L - ₹ 8L (Per Year)
Posted on Mar 20 2024
Not Accepting Applications
About the Job
Skills
Customer Relationship Management (CRM)
Marketing Campaign Management
MOE
CleverTap
MOE-Engage
CRM Tools
Company Overview
Traya is the only company in India that provides holistic treatment for hair loss by targeting root causes. Personalized plans prescribed by doctors. Over 200,000 customers on the regime. Vision to find the best cure for clientele. Headquarters in Mumbai, Maharashtra. Health, Wellness & Fitness industry.
Job Overview
Customer Relationship Manager with 1 to 3 years of experience in Mumbai, Maharashtra, India. Full-Time employment with Traya, a leading company in holistic hair loss treatment. 201-500 employees. Salary Range: Competitive.
Qualifications and Skills
- Customer Relationship Management (CRM)
- Marketing Campaign Management
- Experience with MOE, CleverTap, and MOE-Engage
- Strong communication and interpersonal skills
- Ability to work collaboratively with cross-functional teams
Roles and Responsibilities
- Manage and enhance customer relationships through effective communication and service
- Implement marketing campaigns to engage customers and drive retention
- Utilize Customer Relationship Management (CRM) tools for efficient customer management
- Collaborate with medical team to ensure customer satisfaction and treatment adherence
About the company
Traya is the only company in India that provides a holistic treatment for hair loss by targeting its root causes. We provide personalised plans that are prescribed by doctors with trusted ingredients. More than 2,00,000 customers are on the Traya regime and have seen desired results. Our journey began with one of our founders, Altaf, who approached a number of doctors specializing in Ayurveda and ...Show More
Traya is the only company in India that provides a holistic treatment for hair loss by targeting its root causes. We provide personalised plans that are prescribed by doctors with trusted ingredients. More than 2,00,000 customers are on the Traya regime and have seen desired results. Our journey began with one of our founders, Altaf, who approached a number of doctors specializing in Ayurveda and Dermatology in search of a fortified, long-lasting solution to hair loss. As we progressed, we encountered hundreds of clinical trials, scientific research papers and cracked the science behind hair loss and how it can be managed with utmost efficiency. Were here with a vision that drives us to find the best cure for our clientele and help them live a happier and better life. Root Causes: Hair loss is complex and cannot be treated unless one addresses the root causes of hair loss. We believe that one single product cannot bring about significant results, which is why we offer holistic treatment plans that remedy your underlying root causes. Doctor Prescribed: Doctors are involved right from the start and we make sure that it stays that way. We have a medical team of doctors from each branch of science Dermatology, Ayurveda and Nutrition who work together on formulating the best hair loss treatment. Customized Plans: We strongly believe that no two cases are the same and so weve incorporated it into the way we treat hair loss. Our products are altered according to clientele needs and requirements. ...Show Less
Industry
Health, Wellness & Fitnes...
Company Size
201-500 Employees
Headquarter
Mumbai, Maharashtra