Tradified is hiring Support Executive Female (Fresher/Experienced) with excellent communication skills who is duty bounded, responsible and determined for long term vision. The female candidate who is interested to make the career in non-sales profile then her right destination is here.

Excellent in MS Office Functions - (Word, PowerPoint, Excel, Access).

Education Qualification - Bachelor’s degree in Business Administration or a related field.

Location- Surat, Gujarat (Onsite)

*Immediate joiner preferred.

Roles and Responsibilities:

• Overseeing the customer service process.

• Resolving customer complaints brought to your attention.

• Supporting the customer through an email system and phone calls.

• Monitoring the performance of individual representatives.

• Taking feedback from the customers.

• Maintaining a healthy relationship with the clients.

• Conducting customer satisfaction surveys to understand what areas of the company's services need improvements

• Managing payment and delivery of customer orders.

Skills and Qualifications:

• Sound communication skill (Fluent English)

• Expert at targeted communications across various media platforms.

• Good knowledge of managing the performance of the team.

• Problem-solving abilities.