Customer Retention Executive3
Applications
3
Applications
Indore
Full-Time
Junior: 1 to 3 years
₹ 15K - ₹ 20K (Per Month)
Posted on May 29 2023
Not Accepting Applications
About the Job
Skills
communication Skills
Accounting
convincing
We are looking for a dynamic Customer Retention Executive to help us retain our core customer base. In this role, you will deal directly with our customers to find out what issues they are facing, how we may improve our products or services, and how to retain their business.
Roles & Responsibilities:
- Communicating with customers and analyzing customer behavior.
- Gathering information about customer complaints.
- Developing aggressive retention strategies based on customer feedback.
- Negotiating with customers to renew contracts and retain business.
- Meeting with the sales team to propose customer retention solutions.
- Writing and presenting customer behavior reports.
- Building positive relationships with customers and business associates.
Skills Required:
- Bachelor's degree in related field.
- Minimum 1 year of work experience in a similar role.
- Excellent customer service skills.
- Strong conflict resolution skills.
- Ability to remain calm and professional in stressful situations.
- Advanced communication and interpersonal skills.
About the company
TRACKNOVATE MOBILE RESOURCE MANAGEMENT PRIVATE LIMITED is a company based out of Vijay Nagar, INDORE, Madhya Pradesh, India.
TRACKNOVATE MOBILE RESOURCE MANAGEMENT PRIVATE LIMITED is a company based out of Vijay Nagar, INDORE, Madhya Pradesh, India.
Industry
Busine
Company Size
11-50 Employees
Headquarter
INDORE