Company Overview Tracklinehr is a company with 2-10 employees, specializing in providing HR solutions. Our website is http://www.trackline.com and our headquarters is located in Surat, Gujarat, India. We are committed to delivering high-quality services to our clients, helping them streamline their HR processes. Job Overview We are hiring a Telecaller to join our team at Tracklinehr. As a Telecaller, you will be responsible for making outbound calls to potential customers, introducing them to our products and services, and convincing them to make a purchase. This is a junior-level position suitable for candidates with 1 to 3 years of experience. The job location is Surat, Gujarat, India. Qualifications and Skills <ul><li>Proven experience as a Telecaller or similar customer service role</li><li>Excellent communication and interpersonal skills</li><li>Strong persuasive and negotiation skills</li><li>Ability to work in a target-driven environment</li><li>Good knowledge of MS Office and CRM software</li><li>Ability to handle customer complaints and resolve conflicts</li><li>Ability to multitask and prioritize tasks effectively</li><li>Fluency in the local language and basic knowledge of English</li></ul> Roles and Responsibilities <ul><li>Make outbound calls to potential customers and introduce them to our products and services</li><li>Identify customer needs and recommend products or services that best meet those needs</li><li>Explain product features and benefits to customers and answer any questions they may have</li><li>Maintain a record of all calls made and update customer information in the database</li><li>Meet daily and monthly sales targets</li><li>Follow up with potential customers who have shown interest in our products or services</li><li>Handle customer complaints and resolve any issues in a timely and satisfactory manner</li></ul>