Company Overview

Touchstone Educationals LLP is a leading IELTS Education Institute with a network of branches across Punjab, Haryana, and Rajasthan. With over two decades of experience, we have been providing expert and personalized services to students seeking to study in Canada and Australia. Our company has a strong presence in the education management sector with over 1000 employees.

Job Overview

We are looking for a skilled and experienced Branch Head to oversee the operations of our branch in Amritsar, Punjab, India. As the Branch Head, you will be responsible for managing and leading a team of professionals, achieving business targets, and ensuring smooth functioning of the branch.

Qualifications and Skills

• Proven experience as a Branch Head or similar role in the education or related industry
• Mid-Level: 4 to 6 years of experience
• Strong leadership and team management skills
• Excellent sales and communication skills
• Passionate about work and willing to go the extra mile
• Knowledge of IELTS and study abroad processes
• Ability to handle multiple tasks and prioritize effectively
• Good problem-solving and decision-making abilities
• Ability to build and maintain relationships with clients
• Proficient in MS Office and other relevant software

Roles and Responsibilities

• Manage the overall operations of the branch and ensure its smooth functioning
• Lead and motivate a team of professionals to achieve business targets
• Develop and implement strategies to drive sales and increase revenue
• Monitor and evaluate branch performance and provide regular reports to the management
• Build and maintain strong relationships with clients, ensuring customer satisfaction
• Ensure compliance with company policies, procedures, and regulatory requirements
• Coordinate with other branches and the head office to streamline operations
• Stay updated with industry trends and competitor activities
• Manage and resolve any customer complaints or issues
• Conduct regular team meetings to align goals and improve performance