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Client Servicing Executive

Mumbai
Full-Time
Mid-Level: 1 to 6 years
4.5L - 8L (Per Year)
Posted on Mar 17 2025

About the Job

Skills

Customer communication
Relationship management
CRM software
Data analysis
Conflict resolution
Salesforce
Microsoft Excel
Zendesk

Role:

Serve as the main point of contact for assigned clients, understanding their goals, preferences, and expectations to deliver tailored event solutions that surpass their needs.

Cultivate strong, trusting relationships with clients through proactive communication, attentive listening, and personalized attention to detail.

Collaborate closely with internal teams, including creative, production, and operations, to translate client briefs into actionable plans and ensure seamless execution of projects.

Act as a strategic advisor to clients, offering expert guidance, creative insights, and innovative solutions to enhance the success and impact of their events.

Manage client budgets, timelines, and deliverables, ensuring projects are completed on time, within scope, and within budget while maintaining the highest standards of quality.

Anticipate and address client needs and concerns promptly, resolving issues effectively and proactively to uphold client satisfaction and loyalty.

Present proposals, pitches, and project updates to clients with confidence and professionalism, showcasing the value and creativity of our solutions.

Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth and innovation within the client portfolio.

Maintain accurate records, documentation, and reports related to client interactions, projects, and account status to facilitate efficient workflow management and reporting.


Perks & Benefits:

Competitive salary and performance-based incentives.

Comprehensive benefits package, including health insurance, retirement plans, and wellness programs.

Hybrid work format with the flexibility to work remotely three days a week.

Opportunities for professional development, training, and career advancement.

Vibrant and inclusive work culture with a focus on work-life balance.

Exciting projects and the chance to collaborate with industry-leading clients and partners.


About the company

Three Pentacles HR is one of the leading recruitment agencies providing workforce solutions to various industries across India Three Pentacles has its presence in India for over a decade, serving clients and job seekers for Search, selection solutions across industries   At Three Pentacles, we believe that our primary goal is to assist the growth of our clients by offering solutions to thei ...Show More

Company Size

51-200 Employees

Headquarter

Navi Mumbai

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