Functional:-•	Elevates coffee culture by educating customers; selling coffee and coffee grinding and brewing equipment; preparing and serving a quality coffee beverage, introducing seasonal beverages along with food offerings.•	Welcome customers by assessing their coffee interests and needs.•	Invite customers for tastings of manual brew &amp; for sampling of food•	Prepare beverages &amp; food by adhering to the defined recipes•	Helps in generating revenue through driving suggestive selling based on customer’s preferences.•	Maintains stock on merch rack, FDU &amp; other display units through timely replenishment.•	Follow SOPs while handling equipment; adheres to PM schedule &amp; call for timely repairs&nbsp; Behavioral:-•	Maintains secured, safe, clean and healthy workplace by following SOP•	Takes feedback from the customers about product &amp; place; responds appropriately &amp; if required than convey it to SM•	Takes ownership of self-development &amp; learning, shares skill &amp; knowledge with fellow TM

Third Wave Coffee