ThinkResource, is a full spectrum Human Capital Services Company. ThinkResource was founded with the vision of delivering effecting Business Solution to our client as per their needs moreover major focused at HR Services arena . We are a team comprising of young, enthusiastic and dynamic individuals. ThinkResource tender towards quality recruits across a mix of mid-sized, private and multinationals. Our strong network of clients, our recruits and their references and our wide arena of services help us to brand our HR services portfolio and extend our innovative and cost-effective services.

Hiring - Customer Care Representative 1. Answering calls from customers professionally and responding to customer inquiries and complaints.&nbsp;2. Handling and resolving customer complaints regarding product service problems.&nbsp;3. Documenting all calls with regard to the customer’s query accurately in the software&nbsp;4. Identifying, and escalating priority issues and reporting to the supervisors.&nbsp;5. Research required information using available resources/software.&nbsp;6. Provide quality customer support on every call&nbsp;7. Following call scripts to ensure quality support for customer satisfaction&nbsp;8. Adhering to all company policies and procedures Education : 12th PassLocation : AhmedabadSalary : 12,000/- to 15,000/-Experience : 0 to 1 year Interested Candidates can Share their Resume and References&nbsp;on Contact : 8780627704&nbsp;orEmail : hr@thinkresource.in

The ideal candidate will be comfortable meeting new people frequently and have an ability to determine a candidate's potential through clever questions. They should have excellent organizational skills in order to build and maintain a pipeline of prospective candidates. Additionally, they should be committed to both meeting and exceeding assigned quotas.&nbsp;&nbsp;Responsibilities<ul><li>Maintain and develop pipeline of eligible candidates for future open positions</li><li>Conduct interviews via phone or in-person</li><li>Qualify or reject candidates based on interview feedback and resume reviews</li><li>Serve as contact person for questions from candidates</li><li>Meet weekly quotas related to calls and emails</li></ul> Qualifications<ul><li>Bachelor's degree</li><li>Effective communication skills</li><li>Strong organizational and interpersonal skills</li><li>Experience working with Microsoft Office suite</li><li>High-energy and passion</li><li>Demonstrated ability to meet quotas</li></ul>

ThinkResource Infosolutions

Customer Care Representative

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