Job Overview

We are seeking a BPO Executive to join our team at The Vills Group in Jaipur, Rajasthan, India. This is a full-time position suitable for Fresher with less than 1 year of experience. As a BPO Executive, you will be responsible for providing excellent customer service and handling various tasks related to data entry, problem-solving, and multitasking. Strong communication skills, attention to detail, time management, and teamwork are essential for this role.

Qualifications and Skills

• Excellent communication skills, both verbal and written
• Customer service-oriented with a positive attitude
• Strong problem-solving abilities
• Good time management and ability to meet deadlines
• Attention to detail and accuracy
• Ability to multitask and handle pressure
• Proficient in data entry and computer skills
• Team player with excellent interpersonal skills

Roles and Responsibilities

• Provide exceptional customer service to clients and customers
• Handle inbound and outbound calls in a professional and courteous manner
• Resolve customer inquiries and complaints effectively
• Perform data entry and maintain accurate records
• Assist with problem-solving and find solutions to customer issues
• Manage multiple tasks and prioritize work effectively
• Collaborate with team members to achieve targets and goals
• Follow company policies and procedures
• Maintain confidentiality of customer information