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Reservations Assistant

Goa
Full-Time
Junior: 1 to 3 years
Posted on Sep 07 2022

Not Accepting Applications

About the Job

Skills

Communication

FEMALE CANDIDATES WILL BE PREFERED.



DUTIES AND RESPONSIBILITIES:

  1. Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
  2. Processes reservations from the sales office, other hotel departments, and travel agents.
  3. Knows the type of rooms available as well as their location and layout.
  4. Knows the selling status, rates, and benefits of all package plans.
  5. Knows the credit policy of the hotel and how to code each reservation.
  6. Creates and maintains reservation records by date of arrival and alphabetical listing.
  7. Determines room rates based on the selling tactics of the hotel.
  8. Prepares letters of confirmation.
  9. Communicates reservation information to the front desk.
  10. Processes cancellations and modifications and promptly relays this information to the front desk.
  11. Understands the hotel's policy on guaranteed reservations and no-shows.


About the company

Today, THE Park, pioneers of luxury boutique hotels for 50 years, is present in India's major cities and tourist destinations. Each hotel is unique, a distinctive interpretation of contemporary India that gives guests an experience that is Anything But Ordinary. Situated in prime locations, they house some of India's most happening nightclubs, liveliest bars and inventive restaurants. T ...Show More

Industry

Hospitality

Company Size

11-50 Employees

Headquarter

Goa