A fast emerging name in the hospitality sector with luxury resorts and boutique hotels under its banner. Equipped with years of experience, the group is committed towards quality and excellence, providing its patrons with the finest of holiday experiences.
Each of our properties harnesses best-in-class technology in tune with global trends, so that we can deliver service as per international standards. 
The group employs a team of highly skilled staff, who display efficiency and competence, while extending warmth to all our guests.
The Byke group takes pride in serving exclusive multi cuisine vegetarian cuisine enriched with natural and authentic flavours. 
Our chefs delight in using the finest of ingredients to excite the palette of all our patrons.

The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.&nbsp;&nbsp;Responsibilities<ul><li>Meet and exceed sales targets</li><li>Successfully create business from new and existing customer accounts</li><li>Manage complex negotiations with senior-level executives</li><li>Build rapport and establish long term relationships with customers</li></ul> Qualifications<ul><li>2-5 years' quota carrying sales experience</li><li>Experience and working knowledge of CRM systems</li><li>Demonstrable track record of over-achieving quota</li><li>Strong written and verbal communication skills</li></ul>

<ul><li>Freshers can also apply.</li><li>Experience : 0-6 months.</li><li>Feedback Caller will be responsible for making calls to the guests who have checked out from our various hotel units from PAN India and taking their feedback on their stay at our properties.</li><li>Good Communication Skills</li><li>Handling day-to-day calls and emails.</li><li>Handle many inbound and outbound calls to customers and clients.</li><li>Identify the needs of customers, resolve issues, and provide solutions.&nbsp;</li><li>Master in Language - Hindi/English/Marathi</li><li>Candidate from Hotel Industry Preferred.</li></ul>

<ul><li>Freshers can also apply.</li><li>Experience : 0-6 months.</li><li>Feedback Caller will be responsible for making calls to the guests who have checked out from our various hotel units from PAN India and taking their feedback on their stay at our properties.</li><li>Good Communication Skills</li><li>Handling day-to-day calls and emails.</li><li>Handle many inbound and outbound calls to customers and clients.</li><li>Identify the needs of customers, resolve issues, and provide solutions.&nbsp;</li><li>Master in Language - Hindi/English/Marathi</li><li>Candidate from Hotel Industry Preferred.</li></ul>

<ul><li>Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel</li><li>Contact customers via calls or arranged meetings to discover their needs and requirements</li><li>Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel</li><li>Provide customers with a list of available services and their accompanying prices and offer discounts when necessary</li><li>Assist clients in selecting the most appropriate service that best meet their specifications and needs</li><li>Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement</li><li>Collaborate with other hotel staff to ensure clients have a good time</li><li>Monitor the customer service quality of the hotel to ensure customers are tended to appropriately</li><li>Conduct price negotiations with customers on behalf of the hotel management to reach a favorable bargain for both parties</li><li>Process and facilitate requests for customized services such as room redecoration, equipment, and switch</li><li>Coordinate and organize the details of an event such as catering, lodging, seating, and security</li><li>Resolve and quell misunderstandings within a hotel premises</li><li>Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals</li><li>Set annual budgets and implement strategies effective for achieving set targets</li><li>Conduct assessment of sales performance to make necessary adjustments to increase patronage.</li></ul>

<ul><li>Always greet and welcome guests promptly in a warm and friendly manner.</li><li>Always thank and give fond farewell to guests conveying anticipation for their next visit.</li><li>Assist guest with table&nbsp;<a href="https://setupmyhotel.com/homepage/hotel-management-glossary/reservation.html" rel="noopener noreferrer" target="_blank">reservation</a>.</li><li>Assist guest while seating.</li><li>Ensure guest are serviced within specified time.</li><li>Has a good knowledge of&nbsp;<a href="https://setupmyhotel.com/homepage/hotel-management-glossary/menu.html" rel="noopener noreferrer" target="_blank">menu</a>&nbsp;and presentation standards.</li><li>Speak with guests and staff using clear and professional language, and answer phone calls using&nbsp;<a href="https://setupmyhotel.com/train-my-hotel-staff/how-to-define-sop-in-hotels/front-office-sop/186-sop-telephone-etiquette-in-hotels.html" rel="noopener noreferrer" target="_blank">appropriate telephone etiquette</a>.</li><li>Able to answer any questions regarding menu and assist with menu selections.</li><li>Able to anticipate any unexpected guest need and reacts promptly and tactfully.</li><li>Always applies service techniques correctly at all times, and serving Food &amp; Beverage items with enthusiasm.</li><li>Serve food&nbsp;<a href="https://setupmyhotel.com/homepage/hotel-management-glossary/course.html" rel="noopener noreferrer" target="_blank">courses</a>&nbsp;and beverages to guests.</li><li><a href="https://setupmyhotel.com/homepage/hotel-management-glossary/set.html" rel="noopener noreferrer" target="_blank">Set</a>&nbsp;tables according to type of event and service standards.</li><li>Record&nbsp;<a href="https://setupmyhotel.com/homepage/hotel-management-glossary/transaction.html" rel="noopener noreferrer" target="_blank">transaction</a>&nbsp;/ orders in Point of Sales systems at the time of order.</li><li><a href="https://setupmyhotel.com/homepage/hotel-management-glossary/communicate.html" rel="noopener noreferrer" target="_blank">Communicate</a>&nbsp;with the kitchen regarding any menu questions, the length of wait and product availability.</li><li>Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.</li><li> </li><li>Check with guests to ensure satisfaction with each food course and beverages.</li><li>Responsible for clearing, collecting and returning food and beverage items to proper area.</li><li>Maintain cleanliness of work areas, china, glass, etc. throughout the shift.</li><li>Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.</li><li>Present accurate&nbsp;<a href="https://setupmyhotel.com/train-my-hotel-staff/f-and-b/375-final-billing-in-restaurants.html" rel="noopener noreferrer" target="_blank">final bill to guest and process payment</a>.</li><li>Perform shift closing on the Point of sales terminal and tally cash and&nbsp;<a href="https://setupmyhotel.com/homepage/hotel-management-glossary/credit.html" rel="noopener noreferrer" target="_blank">credit</a>&nbsp;card settlements.</li><li>Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.</li><li>Ensures that&nbsp;<a href="https://setupmyhotel.com/homepage/hotel-management-glossary/hotel.html" rel="noopener noreferrer" target="_blank">hotel</a>&nbsp;brand standards and SOP's are consistently implemented.</li><li>Work with fellow&nbsp;staffs and manager to ensure that the restaurant achieves its full potential.</li><li>Completes the daily responsibilities that are set for each individual shift.</li><li>Complete closing duties, including restocking items, turning off lights, etc.</li><li>Conducts monthly&nbsp;<a href="https://setupmyhotel.com/homepage/hotel-management-glossary/inventory.html" rel="noopener noreferrer" target="_blank">inventory</a>&nbsp;checks on all operating equipment and supplies.&nbsp;</li><li>Take an active role in&nbsp;<a href="https://setupmyhotel.com/homepage/hotel-management-glossary/coaching.html" rel="noopener noreferrer" target="_blank">coaching</a>&nbsp;and developing junior staff.</li><li>Any other duties related to food and beverage service assigned by the manager.</li></ul> Prerequisites:Good command in both spoken and written English.Should have pleasing personality.Excellent guest service skill.Good knowledge of food and beverage service.

The Byke Hospitality Ltd