Ahmedabad
Full-Time
Junior: 1 to 3 years
20K - 25K (Per Month)
Posted on Jun 09 2023

About the Job

Skills

COMMUNICATION
Team Management
PROBLEM SOLVING


Responsibilities:


1. Connecting with our existing customer over the calls

2. Understanding clients concern and providing them with the appropriate solutions

3. Resolve customer complaints and issues effectively, demonstrating empathy, patience, and professionalism at all times.

4. Build and maintain strong relationships with customers, fostering loyalty and trust through exceptional service.


Skills Requirements:


1. Proven experience in a customer support or similar role, preferably in a fast-paced environment.

2. Excellent written and verbal communication skills, with the ability to convey complex information in a clear and concise manner.

3. Strong problem-solving and decision-making abilities, with a customer-focused mindset.

4. Empathy and patience in dealing with customer inquiries and complaints.

5. Ability to multitask, prioritize, and manage time effectively while maintaining attention to detail.

About the company

TGB Café n Bakery is owned by the famous Hospitality Magnet, Mr. Narendra Somani, a visionary and a revolutionary businessman who has created an admired empire in the field of food and hospitality industry. TGB Café n Bakery is a premium bakery in town which offers a wide range of breads, pastries, cookies, cakes, savouries, desserts. TGB chefs work closely with you to plan the best memory that ...Show More

Industry

Food Production

Company Size

51-200 Employees

Headquarter

AHMEDABAD

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