Customer Success Account Manager, Remote

1330

Applications

Delhi
Full-Time
Remote
Mid-Level: 4 to 6 years
1L - 15L (Per Year)
Posted on May 19 2023

About the Job

Skills

Customer Success
Cross Selling
Upselling
International Sales
SAAS
Cloud Applications

What you need to succeed

  • SMB Segment exposure and proven ability to manage a large customer set
  • 2+ Years’ experience in Customer Success, with experience in selling SAAS solutions preferred
  • Excellent communication Skills, both oral and written
  • Flair for Technology and ability to lead a customer conversation with value-selling rather than product features pitch.
  • International Sales Experience with exposure to NA /APAC markets preferably. • Working hours will coincide with the US Time Zones
  • Bachelor’s Degree or Equivalent


Role:

  • Develop understanding of the line of products and lead with value-led conversations with customers for these solutions.
  • Create a value-based relationship with new & existing North American Adobe SMB customers.
  • Drive Up-sell & Cross-sell by prioritizing accounts with highest propensity to buy by clearly defining ideal customer profile and contact them via phones & emails.
  • Managing the opportunity pipeline from week to week, providing accurate and timely updates to management on progress and outlook.
  • Engage as required, with the supporting functional teams to resolve issues raised by customers related to their Creative Cloud Subscriptions.



About the company

Born with an intense desire to offer professional and purposeful solutions to todays business ultimatums, Telamon converges(as showcased in our logo) Technology(blue), Process(Green) and People(Yellow) to offer well researched alternatives to meet challenges in Human Resource Management. Telamon sets itself ahead as it: Aims at reinventing itself and implementing new ideas, evolving itself in ...Show More

Industry

Staffing and Recruiting

Company Size

11-50 Employees

Headquarter

Bengaluru

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