Company Overview

King Hills Travels – an Indian travel company excels in domestic & international tour packages, corporate MICE travel and inbound travel.

King Hills Travels provides you group tour packages, customized tour packages, standard tour packages, couple/honeymoon tour packages at very cheap and affordable cost.

Company Website: https://www.kinghillstravels.com

Role :Travel Advisor

Reports to Branch Manager..

Job Overview

We are looking for a Travel Advisor to join our team at Tejasva Industries. As a Travel Advisor, you will be responsible for assisting customers with their travel arrangements and providing exceptional customer service. This is a full-time position based in Nagpur, Maharashtra, India. The ideal candidate for this role is a fresher with less than 1 year of experience.

Qualifications and Skills

• Bachelor's degree in Hospitality, Tourism, or a related field
• Excellent communication and interpersonal skills
• Strong knowledge of travel destinations, airlines, and hotels
• Ability to multitask and work under pressure
• Detail-oriented and highly organized
• Customer-oriented mindset with a passion for providing exceptional service
• Proficient in using travel booking software and tools
• Ability to work independently and as part of a team
• Flexible schedule and willingness to work on weekends or holidays as required
• Fluency in English and local languages

Roles and Responsibilities

• Assist customers with their travel inquiries and provide accurate information about destinations, flights, hotels, and other travel-related services
• Book and confirm travel arrangements for customers, including flights, hotels, car rentals, and tours
• Provide excellent customer service by addressing customer concerns, resolving issues, and ensuring customer satisfaction
• Offer personalized travel advice to customers based on their preferences, budget, and travel needs
• Stay updated with the latest travel trends, airline policies, and travel restrictions
• Handle customer complaints and provide appropriate solutions in a timely manner
• Process payments and maintain accurate records of transactions
• Collaborate with team members to meet sales targets and provide support when needed
• Maintain a high level of professionalism and adhere to company policies and guidelines
• Upsell travel-related products and services to generate additional revenue