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Patient Calling Specialist/International BPO

Ahmedabad
Full-Time
Junior (1 to 3 years)
Posted on Sep 17 2022

About the Job

Skills

Job Type: Full-time


Primary Duties and Responsibilities :


✓ Call Patients on the assigned accounts to understand when Payments on the outstanding amount will be made.

✓ Follow-up with patients on overdue accounts.

✓ Create weekly/monthly collection reports to gauge the progress made.

✓ Respond to Patient queries in a timely and professional manner.

✓ Raise exceptions wherever required for the client/supervisor to review before taking any final decision

✓ Follow the Training Manual and what was taught during training sessions to avoid unnecessary errors Requirements:

✓ Should be able to empathize with Patients, active listeners, and should be able to facilitate in providing solutions

✓ Detail orientation, strong analytical and problem-solving skills.

✓ Should be a quick learner with the ability to learn new tools.

✓ Must have the ability to multitask and work under pressure with minimum supervision.


Skills:


✓ Excellent in English Communication (Verbal and written).


 Eligibility of Candidates :


✓ Immediate joining


✓ Excellent in English Communication (Verbal and written).


✓ Comfortable to work in the night shift.


✓  Experienced candidates are welcome.


 Benefits :


 ✓ Friendly environment.


✓  Fixed shift.


✓  5 days workings

About the company

TechnocruitX is a Medical billing, IT and Recruitment services company. We help firms locally and globally with our extensive range of customized services. We assure our clients to gain a commercial advantage in their sectors through innovative cost-effective expertise. Feel free to contact us on Email: info@technocruitx.com Phone: 079-48939912

Company Size

51-200 Employees

Headquarter

Ahmedabad

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