Salesforce Service Cloud - Business Analyst

72

Applications

Pune
Full-Time
Mid-Level (4 to 6 years)
Posted on Jul 26 2022

About the Job

Skills

We have an opening for the role of Senior Salesforce Business Analyst


  • Minimum of 3 years of experience in business systems analysis
  • 2+ years of global CRM experience, including understanding of the following processes: marketing, lead generation and management, accounts, contacts, opportunity management, territory management, forecasting, sales processes, etc.
  • 2+ years of Salesforce.com experience including Sales Cloud
  • Salesforce Administrator certification required
  • Strong understanding of Salesforce capabilities, best practices and limitations and the ability to clearly communicate those to key stakeholders
  • Strong organizational and analytical skills with attention to detail
  • Excellent written and verbal skills
  • Ability to accept and manage changing priorities and address issues quickly and professionally
  • Familiarity with any of the following applications is a plus: Eloqua, Gainsight, Dun & Bradstreet, Qualtrics.
  • Salesforce Advanced Administrator certification is a plus
  • Experience with ServiceNow or a similar ITSM tool is a plus



About the company

Technivorus is a deep-tech firm delivering customized Cybersecurity, Multilingual Contact Centre Services, IT Recruitment, and multifarious IT services for businesses across the globe. We are a team of experts with years of experience in different technical fields. We take on projects, become an extension of your team, and turn them into an operational reality with the use of cutting edge techn ...Show More

Industry

IT Services and IT Consul...

Company Size

51-200 Employees

Headquarter

Pune

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