Company Overview

Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you to make informed trading decisions. At TECHFUN CONSULTANT, we pride ourselves on our client-centric approach, offering personalized strategies and insights that cater to your unique trading goals. Join us on this thrilling journey towards financial success!

Job Overview

Full-Time Customer Service Role for Fresher with less than 1 year of experience in Indore

Job Description

• L2 process (Escalation Desk)                             
• Qualification : GRADUATION is mandatory
• Excellent Communication Required.
• Experience: 1 year BPO experience.
• Salary: 26K CTC To 28K CTC
• 6 days workings, with rotational shifts and Week Off
• Location - Indore
• Location - Indore

Qualifications and Skills

• Communication Skills
• Problem-Solving
• Empathy
• Patience
• Adaptability
• Active Listening
• Time Management
• Conflict Resolution

Roles and Responsibilities

• Provide exceptional customer service to clients via phone, email, and chat
• Assist customers with account-related inquiries and issue resolution
• Handle customer complaints and provide appropriate solutions
• Ensure customer satisfaction by building rapport and understanding their needs
• Maintain accurate records of customer interactions and transactions