Company Overview

Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you to make informed trading decisions. We understand that navigating the forex landscape can be challenging, and that's where we come in. At TECHFUN CONSULTANT, we pride ourselves on our client-centric approach, offering personalized strategies and insights that cater to your unique trading goals. Whether you are a novice or an experienced trader, we are here to help you succeed. Join us on this thrilling journey towards financial success, where trading meets technology, and let's make trading not just profitable but also fun. Your success is our priority, and we are excited to be your trusted forex trading consultant.

Job Overview

We are seeking a Customer Service Representative to join our team at TechFun Consultant. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the forex trading industry. This is a full-time position based in Indore, Madhya Pradesh, India. This role is suitable for freshers with less than 1 year of experience.

Qualifications and Skills

• Excellent Communication Skills
• Graduate candidates can only apply
• 6 Months on paper experience is mandatory
• Voice Process
• Immediate Joining
• Work From Office
• Salary - 16.5K In Hand
• Location - Indore

Roles and Responsibilities

• Handle incoming customer inquiries through various communication channels such as chat, email, and phone
• Provide accurate and timely information, as well as resolution to customer issues and concerns
• Assist customers in navigating our forex trading platform and provide guidance on executing trades
• Build and maintain strong customer relationships by ensuring customer satisfaction
• Identify and escalate any technical or complex issues to the appropriate departments for resolution
• Perform data entry and update customer information in our CRM system
• Proactively identify opportunities to enhance customer support processes and procedures
• Collaborate with cross-functional teams to improve overall customer experience