Company Overview

Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you to make informed trading decisions. We understand that navigating the forex landscape can be challenging, and that's where we come in. At TECHFUN CONSULTANT, we pride ourselves on our client-centric approach, offering personalized strategies and insights that cater to your unique trading goals. Whether you are a novice or an experienced trader, we are here to help you succeed. Join us on this thrilling journey towards financial success, where trading meets technology, and let's make trading not just profitable but also fun. Your success is our priority, and we are excited to be your trusted forex trading consultant.

Job Description

• Fluent / Excellent Communication Skills
• International Process
• Graduation Mandatory
• Freshers / Experience
• Voice Process
• 5 Days Working
• Rotational Shifts
• Salary - 26K To 32K CTC
• Location - Gurugram

Job Overview

Full-time Customer Care Executive role based in Gurgaon at TechFun Consultant for freshers with less than 1 year of experience. Join a team of 11-50 employees in a client-centric, technology-driven forex trading consultancy firm. Competitive salary offered.

Qualifications and Skills

• Excellent communication skills
• Empathy
• Problem-solving
• Patience
• Active listening
• Conflict resolution
• Time management
• Adaptability

Roles and Responsibilities

• Provide exceptional customer service via phone, email, and chat
• Resolve customer queries and issues promptly and effectively
• Maintain a high level of professionalism and empathy in all interactions
• Ensure customer satisfaction and retention through proactive communication
• Collaborate with internal teams to address customer needs and feedback