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JOB DESCRIPTION	 	 	 	 Job Title	 	 Sr. Process Sales Associate	 	 Reports to	 	 Sam Smith	 	 Location	 	 	 	   Level	 	 	 	 Objective (The main purpose of the position)	 	 	 	 These people will be responsible for making outbound calls to convince customer and crack sale as well as providing customer support wherever required.	 	 	 	 Key Responsibilities 	 	 Outbound Calls: Initiating outbound calls to potential customers based on leads provided by the team or generated through other sources.	 	 Lead Qualification: Qualifying leads to determine their level of interest and potential as customers. This involves asking relevant questions to understand the prospect's needs and budget	 	 Product/Service Knowledge: Maintaining a thorough understanding of the products or services being offered in order to effectively communicate features and benefits to potential customers	 	 Sales Pitch: Developing and delivering a persuasive sales pitch that highlights the key selling points and addresses potential customer concerns or objections.	 	 Building Rapport: Building a positive and professional relationship with potential customers. Establishing trust and rapport is crucial for successful sales.	 	 Handling Objections: Addressing any objections or concerns raised by potential customers and providing suitable solutions or information to overcome these objections.	 	 Closing Sales: Effectively closing sales by guiding the potential customer through the purchasing process, including providing necessary information, discussing pricing, and facilitating the completion of the transaction.	 	 Follow-Up: Following up with leads that require additional nurturing or time to make a decision. This may involve sending follow-up emails, providing additional information, or addressing any lingering concerns.	 	 Meeting Targets: Meeting or exceeding sales targets and key performance indicators (KPIs) set by the sales manager or the organization.	 	 Adapting to Changes: Adapting to changes in products, services, or sales strategies and incorporating feedback from supervisors to improve performance.	 	 Time Management: Effectively managing time to maximize the number of calls made and ensuring efficient use of working hours.	 	 Professionalism: Maintaining a high level of professionalism and adhering to ethical standards during all customer interactions.	 	 	 	 Competence (Skills, knowledge, experience, Package and attributes required)	 	 Education	 	   12+	 	 	 	 Work Experience	 	   Minimum 1 years international Sales experience	 	 	 	 	 	 Key Competencies & Skills	 	 Excellent verbal and written communication skills	 	 Active Listening:	 	 Persuasion and Influencing Skills	 	 Negotiation Skills	 	 Problem-Solving Skills	 	 Teamwork	 	 Resilience and Adaptability	 	 	 	 	 	 Package	 	 	 	 30-35K INR	 	 	 	 	 	 Company Name	 	   	 	 	 	 	 	 Shift & Timing	 	 (Day or Night)	 	 	 	 Mid Shift ( 1:30 PM to 10:30 PM) and (3:30 PM to 12:30 AM) IST

JOB DESCRIPTION	 	 	 	 Job Title	 	 Sr. Process Sales Associate	 	 Reports to	 	 Sam Smith	 	 Location	 	 E-44, Sector 63, Noida 201309	 	   Level	 	 	 	 Objective (The main purpose of the position)	 	 	 	 These people will be responsible for making outbound calls to convince customer and crack sale as well as providing customer support wherever required.	 	 	 	 Key Responsibilities 	 	 Outbound Calls: Initiating outbound calls to potential customers based on leads provided by the team or generated through other sources.	 	 Lead Qualification: Qualifying leads to determine their level of interest and potential as customers. This involves asking relevant questions to understand the prospect's needs and budget	 	 Product/Service Knowledge: Maintaining a thorough understanding of the products or services being offered in order to effectively communicate features and benefits to potential customers	 	 Sales Pitch: Developing and delivering a persuasive sales pitch that highlights the key selling points and addresses potential customer concerns or objections.	 	 Building Rapport: Building a positive and professional relationship with potential customers. Establishing trust and rapport is crucial for successful sales.	 	 Handling Objections: Addressing any objections or concerns raised by potential customers and providing suitable solutions or information to overcome these objections.	 	 Closing Sales: Effectively closing sales by guiding the potential customer through the purchasing process, including providing necessary information, discussing pricing, and facilitating the completion of the transaction.	 	 Follow-Up: Following up with leads that require additional nurturing or time to make a decision. This may involve sending follow-up emails, providing additional information, or addressing any lingering concerns.	 	 Meeting Targets: Meeting or exceeding sales targets and key performance indicators (KPIs) set by the sales manager or the organization.	 	 Adapting to Changes: Adapting to changes in products, services, or sales strategies and incorporating feedback from supervisors to improve performance.	 	 Time Management: Effectively managing time to maximize the number of calls made and ensuring efficient use of working hours.	 	 Professionalism: Maintaining a high level of professionalism and adhering to ethical standards during all customer interactions.	 	 	 	 Competence (Skills, knowledge, experience, Package and attributes required)	 	 Education	 	   12+	 	 	 	 Work Experience	 	   Minimum 1 years international Sales experience	 	 	 	 	 	 Key Competencies & Skills	 	 Excellent verbal and written communication skills	 	 Active Listening:	 	 Persuasion and Influencing Skills	 	 Negotiation Skills	 	 Problem-Solving Skills	 	 Teamwork	 	 Resilience and Adaptability	 	 	 	 	 	 Package	 	 	 	 30-35K INR	 	 	 	 	 	 Company Name	 	   	 	 Construction Helpline Ltd.	 	 	 	 Shift & Timing	 	 (Day or Night)	 	 	 	 Mid Shift ( 1:30 PM to 10:30 PM) and (3:30 PM to 12:30 AM) IST

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