·

Guide the department toward desired outcomes, setting high performance standards and delivering quality services.

·

Communicate professionally, clearly and assertively.

·

Hold strong organizational skills and able to proactively prioritize needs and effectively manage resources.

·

Demonstrates ability to foster a team building and environment.

·

Manage the day-to-day operations of the CDI Concurrent Review and Query team.

·

Collaborate with the Concurrent Review and Query Director on outcomes and trends to establish priorities of team.

·

Support the Concurrent Review and Query Director to plan for operational and workflow optimization related projects.

·

Develop and maintain operational policies and procedures to ensure compliance with CDI Standards.

·

Analyze and monitor focused review findings, identify problem areas, develop strategies, and recommend action plan for resolution.

·

Provide operational management to identify, implement, and monitor CDI operational activities to align with CDI strategic goals and objectives.

·

Support collaboration across teams to improve and enhance operational and workflow efficiencies.

Strategic Relationships

·

Develop and strengthen collaborative relationships with Division, Parallon, and Corporate leaders to advance the care of our patients.

·

Actively encourage collaboration and possess excellent interpersonal skills.

·

Deliver information in a clear, concise and compelling manner.

·

Deliver targeted and actionable communications that invites two-way professional communication. Adjust messages appropriately by audience

·

Demonstrate a willingness and ability to lead others.

Self-Development

·

Demonstrate proficiency in current and emerging technologies.

·

Excellent personal computer skills (MS Outlook, MS Office, Excel, EMR, 3M, Iodine and other related software).

·

Independently take proactive steps toward problem resolution.

·

Complete all mandatory and assigned education by established deadlines.

Or equivalent combination of education and/or experience

Knowledge, Skills, Abilities, Behaviors:

·      Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to                                                                                                                                                 Required delivering exceptional care to create an unmatched value proposition for our patients.

·      Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a                                                                                                                                                 Required culture of integrity, inclusion, and mutual respect.

·      Effective Decision Making: Ability to make timely, informed decisions that are in the best                                                                                                                                                 Required interest of our patients, employees, providers, community and HCA.

·      Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative                                                                                                                                                 Required relationships with both internal and external stakeholders to advance the care of our patients

and the growth of HCA.

·      Lead and Develop Others: Ability to lead others to accomplish organizational goals and                                                                                                                                                 Required objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals

and teams and drive employee engagement.

·      Communicate with Impact: Ability to deliver information in a clear, concise, and compelling                                                                                                                                                 Required manner to effectively engage others and achieve desired results.

·      Achieve Success through Change: Ability to identify opportunities for improvement and                                                                                                                                                 Required innovation, remove barriers and resistance, and enable desired behaviors.

·      Drive Execution and Financial Results: Ability to commit to the success and financial                                                                                                                                                 Required wellbeing of HCA by challenging others to excel and hold themselves and others accountable

for achieving results.