Operation Manager

Job Description

At Quatics Tech Pvt Ltd, we owe our success to the efficiency of our organizational

processes. To help maintain and grow this standard, we’re seeking an experienced

operations manager to oversee daily activities. As an ideal candidate, you’ll have a

sharp business mind and proven success managing multiple departments toward

maximum productivity. You’ll be highly skilled in human resources, finance, and IT

management. Additionally, you’ll display a proven ability to develop and maintain an

environment of trust, diversity, and inclusion within your team. Your ultimate

responsibility is to increase our operational efficiency in the operation department.

Daily and Monthly Responsibilities

● Lead, motivate, and support a large team within a time-sensitive and demanding

environment, including setup and implementation of career development plans for all

direct reports and problem resolution

● Manage timely data collection to update operations metrics to achieve productivity

targets, reduce cost per unit, eliminate errors, and deliver excellent customer service

● Partner with cross-functional support teams in improving the proprietary tools and

systems

● Work closely with legal and safety departments to make sure activities remain

compliant

● Oversee materials and inventory management

● Conduct budget reviews and report cost plans to upper management

● Maintain constant communication with management, staff, and vendors to ensure

proper operations of the organization

● Develop, implement, and maintain quality assurance protocols

● Grow the efficiency of existing organizational processes and procedures to enhance

and sustain the organization’s internal capacity

● Actively pursue strategic and operational objectives

● Ensure operational activities remain on time and within a defined budget

● Track staffing requirements, hiring new employees as needed

● Oversee accounts payable and accounts receivable departments

Skills and Qualifications

● Bachelor’s degree in operations management, business administration, or related

field

● Minimum 1 year proven experience in an operations management position

● Strong budget development and oversight skills

● Excellent ability to delegate responsibilities while maintaining organizational control

of branch operations and customer service

● Highly trained in conflict management and business negotiation processes

● Knowledge of general business software and aptitude to learn new applications;

proficiency in Microsoft Office (Word, Excel, Outlook)

Preferred Qualifications

● Working knowledge of management software programs, including

Hubspot,Zoho,Freshworks and other CRM in depth knowledge.

● Strong IT skills, including database development

● Multilingual communication skills

● Ability to work with details and time-sensitive issues

● Ability to conduct research for special projects, respond timely inquiries, and

present written/ oral briefings

Job Location

● Porur, Chennai