Job description -Position : Customer Service Associate – (Only Males)

Experience – Fresher can apply

Salary – 15k – 18k + Overtime

Candidates required with good communication & convincing skills in English & knowledge of E-mail & MS-Excel.

Responsibilities –

*  Contact potential or existing customers to inform them about a product or service using scripts.

*  Answer questions about products or the company

*  Ask questions to understand customer requirements and close sales

*  Direct prospects to the field sales team when needed

*  Enter and update customer information in the database

*  Take and process orders in an accurate manner

*  Handle grievances to preserve the company’s reputation

*  Keep records of calls and sales and note useful information

• Location -Ludhiana ,Panjab