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Customer Service Representative

Airoli
Full-Time
Junior: 1 to 3 years
20K - 30K (Per Month)
Posted on Jul 31 2023

About the Job

Skills

Chat
Working Experience
Communication
Phone Etiquette
Skilled Multi-tasker
Etiquette
Data Entry

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists 

 

*  Answer customer queries professionally through all the servicing

channels and provide information / resolutions within the specified

turnaround time.


* Record and categorize all customer interactions.


* Interact with internal department for query resolution, maintain

regular follow-ups.


*  Provide regular updates to the Customer for attempted open cases.


*  Adhere to the servicing escalation matrix so that specified TATs


HSC With 1 Yr Experience


Salary upto 4 Lac for experience


For fresher 20000/-

About the company

TALENT SEARCH ASSOCIATES Provides Retained And Contingency Based Search And Recruitment Services For Companies Of Varying Sizes across Industry Segments. We Also Help Executives Find Workplaces Of Their Choice, Matching Their Professional Skills, Career Aspirations And Personality Attributes With The Requirement, Performance Demands And Work Culture Of Organizations. ...Show More

Headquarter

Mumbai

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