Store Executive

New Delhi

Position Summary:

As the Store Executive, the individual needs to plan and direct the day-to-day operations of the store. S/he needs to develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. S/he needs to maintain high store standards and conditions and foster a positive environment.

Responsibilities:

Ensure high levels of customer satisfaction through excellent sales service

Maintain outstanding store condition and visual merchandising standards

Maintain a fully stocked store

Ascertain customers’ needs and wants

Recommend and display items that match customer needs

Welcome and greet customers

Manage point-of-sale processes

Actively involved in the receiving of new shipments and checking inventory

Keep up to date with product information

Accurately describe product features and benefits

Follow all companies’ policies and procedures

Minimum Qualifications, Skills and Competencies 

Proven working experience in retail sales

Basic understanding of sales principles and customer service practices

Excellent Communication Skills

Customer service focused

Animal Lover Preferred.