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Customer service associate

Gurgaon
Full-Time
Fresher: Less than 1 year
22K - 28K (Per Month)
Posted on Mar 13 2024

About the Job

Skills

International Calling
Pronounciation clarity
Customer Satisfaction
Customer Service
Time Management
Problem Solving

Please find below the JD for Fintech


Excellent comms in both English and Hindi, No MTI or RTI , grammatical or pronunciation errors.


Graduate from any field.


Good in Hindi Writing Skill.


Fresher and Experienced both can apply.


Salary upto ₹ 28k


24/7 Rotational Shift.


Day shift for females till 8 pm/ Rotational for male.


KRAs :


• Efficiently handling inbound calls.


• handling customer concerns and complaints regarding banking transactions in a timely manner.


• interacting with customers to ensure they have a desirable and shareable experience.


• catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.


• dealing with customer issues and churning out an easy-to-follow solution


About the company

TAC Solar is an energy management and conservation company that specializes in solar installation and HVAC in Texas. TAC Solar was founded in 2016 by President Danny de la Torre after 20 plus years in the energy efficiency and renewable energy field. The company began by serving the Dallas Fort Worth area and has quickly become one of the most reliable and efficient installers for the state of Tex ...Show More

Industry

Staffing & Recruiting

Company Size

11-50 Employees

Headquarter

Lucknow, India

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