Company Overview

Taapasi Motors is a prominent automobile dealership company specializing in the KIA brand, located in Bangalore. With a workforce of 51-200 employees, we belong to the motor vehicle manufacturing industry. We promote innovative approaches and offer flexible work-life balance. Our headquarters is situated in Bangalore, Karnataka. For more information, visit our website at www.taapasimotors.com.

Job Overview

We are seeking an executive-level Receptionist for our showroom located in Bangalore Urban. This is a full-time position that requires exceptional customer relationship management and communication skills. The ideal candidate will serve as the first point of contact for our clients, providing an inviting atmosphere while managing daily administrative tasks efficiently.

Qualifications and Skills

• Proficiency in customer relationship management to foster strong client connections and enhance customer satisfaction. (Mandatory skill)
• Outstanding communication skills to effectively interact with diverse clientele and staff members. (Mandatory skill)
• Ability to implement sales strategies actively, contributing to the achievement of dealership sales goals.
• Proven team leadership skills, leading by example, and maintaining a cooperative environment.
• Strong negotiation skills to manage client expectations and resolve any issues politely and professionally.
• Capable of performing market analysis to understand trends, demands, and competitors.
• Skillful in forecasting and report preparation to aid strategic planning.
• Excellent problem-solving skills to quickly address and resolve customer or operational issues.

Roles and Responsibilities

• Act as the first point of contact for our customers, providing an exceptional welcoming experience.
• Maintain the front desk area, ensuring tidiness and professional presentation at all times.
• Answer incoming calls, direct inquiries, and transfer as necessary to appropriate departments.
• Assist with administrative tasks such as scheduling appointments, managing emails, and dispatching information.
• Coordinate with sales and service teams to ensure seamless customer service and overall showroom operations.
• Support the sales team by providing necessary information and documentation to clients.
• Handle customer complaints and feedback, ensuring resolution and customer satisfaction.
• Participate in team meetings and contribute ideas for improving our service delivery.