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Information Technology Engineer

Bangalore
Full-Time
Junior (1 to 3 years)

About the Job

Skills


  1. Good understanding of System Support, Installation, Configuration & Maintenance of various vendor products.
  2. Ability to Perform Under a High-Pressure Work Environment, Self-Motivated, and Goal   Achievement.
  3. Responsible for Technical Support, including identifying and resolving Daily basic technical issues occurring in laptops, desktops, Printers, Windows & LAN, and Wi-Fi networks.
  4. Generating the tickets and aligning the Engineer of the Concerned Team to solve the issue encountered.
  5. providing resolution, of tickets if necessary, and closing requests per the established SLA.
  6. Ensuring the proper resolution/execution of Incident, Change & Problem requests as per business requirements.
  7. Preparing various reports & submitting them to the respective lead and Manager by end of the day.

  8. Provide timely support services to all colleagues, ensuring service levels are maintained and all requests are properly maintained and responded to by end-users.
  9. Basic Knowledge of Asset Inventory.
  10. Good Knowledge of endpoints compliance Patches,) (AV, Encryption, Windows
  11. Good Knowledge of excel & PowerPoint presentations.


Interested can send CV to Ashwini.s@t3cogno.com

OR

WhatsApp me on 8310244895

About the company

T3COGNO Private Limited is a HR Services Company that offers end to end HR services and solutions to clients globally. Our vision is - To be a premier global talent services partner that empowers the business and our mission is to provide efficient, impactful and agile services/solutions and make a difference to our clients business. We believe in being an extended service wing for our partners. ...Show More

Industry

Human Resources

Company Size

11-50 Employees

Headquarter

Bangalore

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