Bangalore
Full-Time
Mid-Level: 4 to 6 years
6L - 8L (Per Year)
Posted on Feb 09 2023

About the Job

Skills

Client Relations
Upselling
Strategic Communications

As Client Servicing Manager you need to be self-motivated, dependable, well-organized, adaptable, flexible, resourceful, computer savvy, and detail oriented with strong written & verbal communications skills and the ability to balance multiple priorities. A “can do” attitude is required and the individual must be able to work in a fast-paced, challenging, energetic environment.

 

Responsibilities:

 

·      Manage budgets, timelines and client expectations

·      Anticipate and make recommendations for client needs.

·      Be exceptionally responsive to all client requests.

·      Understanding the client’s needs and the internal resources available to you throughout the production cycle by clearly and proactively managing communications between our staff and clients.

·      Create proposals for existing clients to improve their business utilizing company services.

·      Identify sales leads, pitch services to new clients and maintain a good working relationship with new contacts.

·      Coordinate projects by communicating effectively with client & production team to follow all steps to ensure project stays on track.

·      Work with creative team to bring ideas into the mix, offer suggestions, research, and ability to share & constantly learn new technology.

·      Provide EXCELLENT customer service with a positive attitude to every client, on every occasion.

·      Quality assurance including proof reading and ensuring that all work presented to our clients meets their specifications and brand mandates.

 

Requirements:

  • 3+ years of prior working experience in digital marketing agency
  • Excellent communication skills and the ability to anticipate the needs of customers
  • Should possess strong problem solving skills and the ability to make sound judgement calls
  • Superior organizational and time management skills
  • Knowledge of customer service programs and databases, or the ability to learn new software quickly
  • Innovative, creative thinking skills to ensure the organization is providing a cutting edge client experience.


About the company

Synergos takes pride in amplifying voices and acquiring an effective audience in the digital landscape. With a team that is equal parts professional and passionate, we commit ourselves to your accomplishments. Synergos operates under one unique goal - to grow together. We value relationship building over running ahead in the imaginary race. Our experience and wisdom has helped us build a unique, ...Show More

Industry

Digital Marketing and Adv...

Company Size

11-50 Employees

Headquarter

Bangalore

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© 2024 Expertia AI. Copyright and rights reserved