1. Sales & Booking:

• Handle customer inquiries and convert leads into confirmed bookings.
• Focus on flights from the US/Canada to India.
• Offer competitive fare options and travel packages.

2. Customer Service:

• Understand client needs and suggest the best travel solutions.
• Build trust and provide fast, helpful support throughout the booking process

3. Use of Booking Tools:

• Work on GDS platforms like Amadeus, Sabre, or Galileo to book and issue tickets.
• Manage changes, cancellations, and rebookings as needed.

4. Target Achievement:

• Meet or exceed daily/weekly sales targets.
• Follow up with potential clients to close deals.

5. Travel Knowledge:

• Stay updated on airline routes, fare rules, visa and travel policies for India.
• Help customers with baggage, seat selection, and special requests.