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Reservations Assistant

Goa
Full-Time
Junior: 1 to 3 years
1L - 2.3L (Per Year)
Posted on Dec 14 2022

Not Accepting Applications

About the Job

Skills

Communication
Computer Literacy
  • Assisting and advising customers who may be choosing from a variety of travel options.
  • Making reservations for customers based on their various requirements and budgetary allowances.
  • Checking the availability of accommodation or transportation on the customers’ desired travel dates.
  • Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
  • Processing payments and sending confirmation details to customers.
  • Sorting out any issues that may arise with bookings or reservations.
  • Selling and promoting reservation services.
  • Answering any questions customers might have about the reservation process.
  • Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
  • Providing support to customers who may need to amend or cancel a reservation.


About the company

Evoking the feeling, spirit and spontaneity of Himalayan hospitality, Summit Hotels & Resorts embody the spirit and sentiment the majestic mountains and their people across their properties. The chain of hotels and resorts is delightfully dotted along sought after hill stations and popular tourist destinations in India and Bhutan. Fantastic locations, tasteful elegance and unmitigated comfort ...Show More

Industry

Hospitality

Company Size

1,001-5,000 Employees

Headquarter

Goa