Evoking the feeling, spirit and spontaneity of Himalayan hospitality, Summit Hotels &amp; Resorts embody the spirit and sentiment the majestic mountains and their people across their properties. The chain of hotels and resorts is delightfully dotted along sought after hill stations and popular tourist destinations in India and Bhutan.
Fantastic locations, tasteful elegance and unmitigated comfort, the setting of each property by Summit Hotels &amp; Resorts have been chosen to blend in perfectly with its destination, yet uniquely uplifts itself from the ordinary. Pairing impeccable style and subtle elegance, you can rest assured of Exceptional Value and Exceptional Service at our properties situated in West Bengal, Sikkim, Himachal Pradesh, Uttarakhand, Kerala and Bhutan.

We are looking for a professional Housekeeper able of attending to our facilities with integrity and attention to detail.The goal is to create a clean and orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation. <ul><li>Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing</li><li>Ensure all rooms are cared for and inspected according to standards</li><li>Protect equipment and make sure there are no inadequacies</li><li>Notify superiors on any damages, deficits and disturbances</li><li>Deal with reasonable complaints/requests with professionalism and patience</li><li>Check stocking levels of all consumables and replace when appropriate</li><li>Adhere strictly to rules regarding health and safety and be aware of any company-related practices</li><li>Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing</li><li>Ensure all rooms are cared for and inspected according to standards</li><li>Protect equipment and make sure there are no inadequacies</li><li>Notify superiors on any damages, deficits and disturbances</li><li>Deal with reasonable complaints/requests with professionalism and patience</li><li>Check stocking levels of all consumables and replace when appropriate</li><li>Adhere strictly to rules regarding health and safety and be aware of any company-related practices</li><li>Proven experience as a Cleaner or Housekeeper</li><li>Ability to work with little supervision and maintain a high level of performance</li><li>Customer-oriented and friendly</li><li>Prioritization and time management skills </li><li>Working quickly without compromising quality</li><li>Knowledge of English language</li><li>High school degree</li><li>Proven experience as a Cleaner or Housekeeper</li><li>Ability to work with little supervision and maintain a high level of performance</li><li>Customer-oriented and friendly</li><li>Prioritization and time management skills </li><li>Working quickly without compromising quality</li><li>Knowledge of English language</li><li>High school degree</li></ul>

The housekeeping manager oversees the housekeeping department at a hotel and is responsible for ensuring a clean and safe environment for all guests. They lead, train, and supervise the housekeeping team while ensuring all housekeeping staff follow the proper safety and sanitation standards for guest rooms and public spaces. Additional tasks include overseeing the allocation of budget and supplies for the housekeeping department and contributing to the overall satisfaction of hotel guests.&nbsp;

<ul><li>Cleaning and setting tables and placing seasonal decorations, candles, and table cloths.</li><li>Welcoming customers, seating them, serving them water or refilling their glasses, and delivering beverages from the bartender.</li><li>Keeping menus clean and presenting them to customers.</li><li>Stocking wait staff serving stations with napkins, utensils, trays, and condiments, and assisting the wait staff with all aspects of service.</li><li>Clearing tables and preparing them for the next customers.</li><li>Assisting in cleaning and opening or closing tasks.</li><li>Scraping food from dirty dishes, pots, pans, plates, flatware, and glasses, washing dirty dishes, and putting them away.</li><li>Assisting with sweeping, mopping, and polishing the restaurant, bar, kitchen, and equipment.</li><li>Transporting used linen to or from the laundry or housekeeping section.</li><li>Assisting with unloading and storing stock.</li></ul>

<ul><li>Assisting and advising customers who may be choosing from a variety of travel options.</li><li>Making reservations for customers based on their various requirements and budgetary allowances.</li><li>Checking the availability of accommodation or transportation on the customers’ desired travel dates.</li><li>Helping plan travel itineraries by suggesting local tourist attractions and places of interest.</li><li>Processing payments and sending confirmation details to customers.</li><li>Sorting out any issues that may arise with bookings or reservations.</li><li>Selling and promoting reservation services.</li><li>Answering any questions customers might have about the reservation process.</li><li>Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.</li><li>Providing support to customers who may need to amend or cancel a reservation.</li></ul>

Summit Hotels & Resorts

Housekeeper

Assistant Housekeeping Manager

Steward

Reservations Assistant