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Client Service Manager - Global Teams Project

Noida
Full-Time
Junior: 1 to 3 years

About the Job

Skills

Communication
Global Event
Vendor Management

Job Responsibilities:


● Interact with clients and build relationships with them while ensuring their needs are being met

● Develop and oversee the implementation of client service protocols for global projects 

● Resolve complex client problems or disputes in a professional manner

● Coach and support team members to help them meet departmental goals

● Keep records and documentation of client interactions for training purposes

● Willing to work according to different geographical time-zones if and when needed 


Qualifications:


● 3-5 years prior experience in client servicing roles

● Proven experience in a leadership role is required

● Excellent communication skills

● Must demonstrate strong analytical thinking skills

● Should possess strong problem-solving skills and the ability to make sound judgment calls

● Superior organizational and time management skills

● Innovative, creative thinking skills to ensure the organization is providing a cutting-edge client experience

● Ability to speak a second language is an asset


About the company

We are an award-winning events, MICE, content and loyalty experiential marketing agency that relentlessly pursues innovation and creativity. Since our inception in 2006, we have grown by leaps and bounds. We have the colossal successes of 1600+ events, exhibitions, meetings, conferences, live concerts, and successful curation and execution of experiential loyalty programs across the globe. We have ...Show More

Industry

Marketing Services

Company Size

51-200 Employees

Headquarter

Noida

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