Senior Hotel Receptionist/ Senior Front Desk Agent

105

Applications

Pune
Full-Time
Junior (1 to 3 years)
1L - 2L (Per Year)
Posted on Jan 03 2023

About the Job

Skills

hotel
Hotel Management
hotel booking
hotel software
hotel reception
Guest Service Management
Management

Hotel Front Desk Agent responsibilities include:

  1. Performing all check-in and check-out tasks
  2. Managing online and phone reservations
  3. Informing customers about payment methods and verifying their credit card data
  4. Welcome guests upon their arrival and assign rooms
  5. Provide information about our hotel, available rooms, rates and amenities
  6. Respond to clients’ complaints in a timely and professional manner
  7. Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  8. Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

Job Location- Kharadi , Pune

About the company

StayBird Offers a collection of the best Service Apartments & Business Hotels in Pune. Luxuriate in the glory of our modern designed Business Hotels – B suite, Kharadi & Fortune House, Magarpatta. Offering simplified & stylish Service Apartments located in Pune’s eastern commuter belt of Kharadi, near World Trade Centre, EON IT Park, Viman nagar, and a short drive from Pune Interna ...Show More

Industry

Hospitality

Company Size

51-200 Employees

Headquarter

Pune

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