Front Office Coordinator

39

Applications

Pune
Full-Time
Junior: 1 to 3 years
10K - 15K (Per Month)
Posted on Feb 08 2023

About the Job

Skills

Front Office
Team Leadership
Team Building

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate


About the company

StayBird Offers a collection of the best Service Apartments & Business Hotels in Pune. Luxuriate in the glory of our modern designed Business Hotels – B suite, Kharadi & Fortune House, Magarpatta. Offering simplified & stylish Service Apartments located in Pune’s eastern commuter belt of Kharadi, near World Trade Centre, EON IT Park, Viman nagar, and a short drive from Pune Interna ...Show More

Industry

Hospitality

Company Size

51-200 Employees

Headquarter

Pune

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