Customer Support Associate
Customer Support Associate62
Applications
62
Applications
Chennai
Full-Time
Fresher: Less than 1 year
Posted on Jan 30 2023
Not Accepting Applications
About the Job
Skills
Kanada
Malayalam
Bengalai
- Listening to customers’ concerns and handling complaints and returns
- Giving detailed explanations of services or products
- Working with a sales team to create better methods to address customer complaints
- Reviewing customer accounts and transactions while resolving issues
- Communicating with customers in-person, through email or chat, over the phone or on social media
- Receiving orders, calculating charges and processing payments
- Monitoring customer satisfaction levels
- Referring customers to superiors when necessary