Job Summary: We are seeking a highly organized and detail-oriented Radiology Assistant/ Virtual Assistant to support our radiology department. This dynamic role combines administrative tasks with essential technical duties, ensuring smooth operations and accurate communication in a fast-paced healthcare environment. The successful candidate will be responsible for critical results communication, PACS administration, and assisting in the drafting of services related to radiology operations.

Key Responsibilities (Including, but not limited to):

1. Critical Results Communication:

• Serve as a key liaison between radiologists, physicians, and healthcare providers for communicating critical and urgent radiology results promptly and accurately.
• Ensure that critical results are communicated to the appropriate medical teams, following established protocols and documentation procedures.
• Maintain records of critical result communications and follow-up actions to ensure timely and accurate patient care.
• Responsible for answering phone calls, relay findings to radiologist along with other internal team members.

1. PACS Administration:

• Manage the Picture Archiving and Communication System (PACS), ensuring that radiological images are accurately stored, retrieved, and transferred as needed.
• Troubleshoot and resolve any PACS-related issues, ensuring smooth functionality and minimal downtime for imaging systems.
• Assist with the optimization of PACS workflows and imaging processes, working closely with radiology technologists and IT teams.

1. Drafting Services:

• Assist in drafting radiology report correspondence and documentation under the guidance of radiologists.
• Prepare addendums for review and approval, ensuring that they are accurate and align with clinical standards.

1. Administrative Support:

• Provide general administrative support to the company, including scheduling, answering inquiries, and maintaining files.
• Coordinate virtual and in-person meetings, ensuring smooth communication and information exchange among team members and patients.
• Manage and update radiology department databases, ensuring that all patient and imaging information is accurate and up-to-date.

1. Collaboration and Communication:

• Work closely with radiologists, physicians, and medical staff to support clinical and operational activities.
• Ensure seamless communication and collaboration within the team, assisting in administrative, technical, and patient management tasks as needed.
• Act as a point of contact for external vendors, ensuring timely resolution of any issues related to radiology services or technology.

1. Compliance and Patient Privacy:

• Ensure all radiology-related practices adhere to HIPAA regulations and organizational policies.
• Safeguard patient confidentiality and ensure that all patient information is handled with the highest level of discretion and care.